From 1 September 2026, Dungog & District Neighbourcare is introducing a new client management system to improve how we coordinate and deliver your services.

As our team adjusts to the new system, your service time may temporarily change, or a different support worker may visit. You may also notice a new design for your statements and invoices.

At the end of each service, your support worker will ask you to sign their phone screen with a stylus. This only confirms that your service took place. It does not change your care plan, agreement or the services you receive.

For questions or support, contact us.

Thank you for your patience while we make this change.