We value your feedback and are committed to providing high-quality services.
Whether you have a compliment, suggestion, or complaint, we encourage you to share your thoughts. Your input helps us improve and ensure the best possible care and support. If you have a complaint, we will handle it confidentially and work towards a fair resolution.
Read more about our Complaints & Feedback Policy.
You can also escalate concerns to external agencies such as:
You can provide feedback in various ways, including over the phone, through your support worker, in writing, or via the online form below.
If you prefer to call us, please phone 4992 3348. You can also write to our Site Manager at 62 Hospital Road, Dungog NSW, 2420.
We would love to hear from you! Please fill out this form, and we will contact you shortly.
Click here to report a serious concern confidentially through our Whistleblower Reporting Portal
Feedback and Complaints Form